「The staff was excellent. The room was the pits. There was no closet in the room. The mattresses were totally broken down one chair and it was broken. The alarm kept going off, but no instructions on how to turn the alarm off so we unplugged it when we checked out, we expressed how unhappy we were and she offered to return our money if she could, but she said it had to go through you so I’m somewhat hopeful. I will be hearing from you about a refund. Thank you.」
「The staff was excellent. The room was the pits. There was no closet in the room. The mattresses were totally broken down one chair and it was broken. The alarm kept going off, but no instructions on how to turn the alarm off so we unplugged it when we checked out, we expressed how unhappy we were and she offered to return our money if she could, but she said it had to go through you so I’m somewhat hopeful. I will be hearing from you about a refund. Thank you.」
Marge