We go to Shreveport LA to visit family and we always stay at the Homewood Suites by Hilton. Usually we have a super nice room. This room had a lot to lack. Super small tub that had chips in the porcelain. The outside of the fridge needed to be cleaned. Our check in time was 3 pm and we got there at 3:30 and had to wait another hour for a clean room. All the AC in the room was off and it was nearly 80 degrees in our room. This room was just not what we are used too and definitely not as described by hotel nor did it match any pictures on the website. So disappointed!
Bonnie
於 2024 年 5 月住了 2 晚
6/10 一般般
Shaun
2024年5月6日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
The shower door did not seal at all and the floor was covered in water. I would imagine this has been reported before. We stayed 2 nights and the room was never serviced. Seems like house keeping is not doing a very good job.
The front desk people were very friendly and helpful.
Shaun
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Antoinette
家庭旅遊
2024年4月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean
Antoinette
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Terry
情侶出遊
2024年4月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I liked everything was clean.
The room and building was very nice
Terry
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Maria
家庭旅遊
2024年4月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel
Maria
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Danielle
商務旅客
2024年4月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love the Reno and Pelton addition to the gym. Will definitely be back.