Big Four Ice Caves Tours

Restrooms smelt terrible, no vent in there which caused it to smell like mold & same for the closet a very mildew smell to it. There was no fridge in the room which was very inconvenient as well as no microwave. Having to pay for valet parking at a ridiculous price because they can’t afford to give their guest free parking. Unfortunately the stay was so terrible that we plan to never go to Seattle again or stay at any of the Hilton hotels from now on.

Surrounding area was sketchy but close to shopping and the pike market. Just a sign of the times in Seattle these days.

Alexis is an incredible employee, kind, sweet and very knowledgeable. She recommended local places to eat and gave us an insight of the area. This was our second time staying here. Sadly Savannah left, she was a true rock star. Do not get breakfast on site, over priced and sub par. I ordered the eggs Benedict on a croissant, eggs were over cooked, croissant was stale, potatoes were soggy, staff was horrible, ( We had to go to the lobby to get water). My partner ordered a simple egg breakfast too, it was served cold. Find a local place for a good breakfast. Parking is expensive, the valets are top notch. Very attentive, they even know how to drive a manual transmission. ( Our car has a manual transmission) . They are quick and attentive. We will come back. We will not get food onsite.