「I booked 3 rooms for 2 nights. We were told we could check into the rooms at 3:00PM. We came back to the front desk at 4:30Pm and 2 of the rooms still we not ready.
Those 2 groups had to take less quality rooms on the top floors.
When we came back to our the second night there was a large roach in the floor near the refrigerator i told the guy at the front desk about it and he gave me a card to the General Manager and said call her. I figured she would care as much about the customes as he did...
「I booked 3 rooms for 2 nights. We were told we could check into the rooms at 3:00PM. We came back to the front desk at 4:30Pm and 2 of the rooms still we not ready.
Those 2 groups had to take less quality rooms on the top floors.
When we came back to our the second night there was a large roach in the floor near the refrigerator i told the guy at the front desk about it and he gave me a card to the General Manager and said call her. I figured she would care as much about the customes as he did...
WILLIAM