十大人氣貝爾馬飯店推薦 | 貝爾馬住宿訂房限時優惠 最低 NT$2,331 起

「My name is Jing Tu and I checked in on December 22. Why did my credit card have two charges? One was $100.00 and the other was $100.07. Did I get charged twice for one night?」

「Requested a non smoking room. Room had a strong smoke odor. Stayed in the jacuzzi tub king room. THE FLOORS WERE atrocious. Walk around and your feet turn black automatically. Definitely need to take a mop to the floors. Pillows lumpy and bed was hard as a rock. Only good thing was the shower pressure however the shower curtain had mold at the bottom. Look elsewhere for your money….」

「The hotel is in opposite The Museum of American Revolution. It’s very convenient to tour for tourists.」

「Beds were very comfortable. Had a nice hot shower. Just stayed one night to sleep as we were passing through and it was perfect. Thank you!」

「Pros: Very spacious, basically a fully furnished apartment. Pro」

「Our group of three booked a two beds room at the hotel, but the hotel gave us a room with a king bed. At check-in, the front desk staff did not inform us of the error, so we had to go back downstairs with our luggage to find out why. The front desk staff told us that there were no twin rooms available (we had already paid in full when we made the reservation and don't understand why a room wasn't reserved). They then offered us a room with a sofa that could be unfolded into a bed. Since it was...

「close to city」

「I suggest that pillows more bigger and softer , coffee machine is can’t use 」

「Lied to about availability of the pool when I phoned to ask about the pool hours before check in. They denied it would be closed for the entire stay when directly asked. Closed the whole time. Housekeeping couldn’t have slammed the door to the room next door more times early in the morning if they’d tried. So annoying. They tried to get into the room twice though I’d added a day to the reservation. When I reported the problem to reception, the same woman (always at the desk in the morning) who...

「Gooooood」

「Duplicate charges」

「This was a quick overnight trip. The hotel location was central to many neighboring tourist attractions and businesses. The hotel staff were also very friendly. The cleanliness was impeccable. If I have to travel that way again, I would certainly stay again.」

「very good」