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"There was an unfortunate boiler breakdown during my stay but the staff responded professionally and very helpfully. As usual, room and bathroom were brilliantly clean and the restaurant served its usual excellent food, including an impressive choice at breakfast. I will be using this hotel as is usual for my future visits to Durham. "

"Lovely as always thank you. I love staying here. "

"Nice room worth going for one on the riverside with the view. "

"Lovely room, friendly staff and great breakfast. Thank you!"

"Spotlessly clean friendly staff fantastic architecture and history in the building. Central to Durham. Car park charges a little expensive could have been half the price. A lovely stay "

"Everywhere was very clean and the staff were very helpful and welcoming."

"Room was spacious staff were polite and attentive "

"Great clean room, great food and great staff. Easy to park and accessible "

"Overall a great place. Thank you."