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Reviews of Residence 187

4 out of 5
Residence 187
No. 18 Sukhumvit Soi 7, Klongtoey Nua, Wattana, Bangkok, Bangkok

Reviews

6.4
Rating 10 - Excellent. 4 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 6 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 5 out of 23 reviews" "

6.6/10

Cleanliness

6.2/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

ET, Seattle

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
CON: ant infestation that i had to kill n spray some of outdoor bug spray to make sure it wont come back. Has a stink that needs to pour some antibacterial liquid down the drain. Needs a deeper clean. Bedroom AC system leaks water middle of the night that wakes me up with a noise. PRO: everyone super nice. Walk is 3 to 6 min to BTS. Beadroom tv has lots of channels.
Stayed 5 nights in Oct 2019
Response from Jib/Management on 2019/12/6
Thank you very much for your feedback and sorry for your inconvenience during your stay with us. We will improve on this matter. Look forward to welcoming you back soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Lovely pool.Great area in Sukhumvit. Fairly quiet, multicultural, lots different eats, close to supermarket. Near to Easy to use BTS SkyTrain.
Stayed 3 nights in Sep 2019
Response from Jib/Management on 2019/10/8
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is quite good. It is clean, people are very friendly and opened. Location is great. Hostel is in the center of the city, you can reach every touristic
Stayed 3 nights in Mar 2019

2/10 Terrible

Seung Ho

Disliked: Property conditions & facilities
Not worth the price
Bad quality buildig with street noise (as if window was open) and little noise absorption. Cheap fittings. Tap in bathroom broken. Shower water temperature control difficult. Terrible location to get to by taxi/grab
Stayed 1 night in Mar 2019
Response from Jib/Management on 2020/4/7
Thank you for staying with us and taking the time to sharing your feedback. We are truly sorry to hear about his unpleasant experience, we can assure you that we value your feedback and your feedback has been utilized to improve our service.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
I didn’t not like the price as it’s higher than other hotels around and the property pics on Agoda doesn’t match the reality.
Stayed 2 nights in Feb 2019

6/10 Okay

HO YUEN

Liked: Property conditions & facilities, room comfort
Good location but room can do with a deep clean
I like the location - less than 5 minutes walk from Nana BTS. Plenty of places to eat and drink, and a really quiet neighbourhood at night. The decor of the room is modern but the cleanliness can be improved. I discovered the microwave had not been cleaned on my arrival and there were some issues with mouldiness in kitchen and bathroom - you can smell it in the bathroom. It didn't deter me too much but I think a good thorough clean plus daily maintenance by housekeeping will make it much better. The size of the room is good as I had plenty of room to feel relaxed. If the hotel can pay extra attention to hygiene then I would give it a better rating.
Stayed 9 nights in Dec 2018
Response from Jib/Management on 2020/4/7
Thank you for staying with us and taking the time to sharing your feedback. We are truly sorry to hear about his unpleasant experience, we can assure you that we value your feedback and your feedback has been utilized to improve our service.

10/10 Excellent

Sun Jun Billion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel just a little off Centre of Bangkok
Amazing as the photos shown are exactly what I get when I stay in, no gimmicks! The WiFi is clear and good. The service staff at the front desk and housekeeping were all very friendly and helpful. No regrets for the price you pay... photo shared is a great food place on the outskirts of Bangkok
Stayed 2 nights in Nov 2018

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Kong on 2018/10/23
Thank you for your staying with us and hope to serving you again very soon.

6/10 Okay

jay, singapore

Disliked: Staff & service, room comfort
The water heater is terrible
We had either cold or super hot water to shower. The air-conditioner smells weird if we set it at a higher temperature; the smell is gone below 19 degrees; probably they don’t really clean the air conditioner that often. The room was alright for the price and near to Nana station too. But for the price, we expect something more comfortable.
Stayed 3 nights in Aug 2018
Response from Wachira on 2018/9/14
Dear Value Clients, On behalf of management team would like to apologize for any inconvenience during stayed with us, all the above comments are very useful for us and we promise that we will develop and improve all weakness area immediately. We appreciated very much for your kind attention on this, without you and your comments we will never know where are we. Your comments has being shared to our management team and we trust that when you come to visit us next time, you will receive more satisfaction and comfortable. Thank you once again for being share your holiday experience at Residence 187 by ariva. Sincerely yours, Residence 187 by ariva

2/10 Terrible

ali, dubia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst day in my life
This last time i will stay in this hotel i don’t want to stay here again
Stayed 2 nights in Jul 2018
Response from Wararat T, Assistant Guest Services Manager on 2018/8/1
Dear ali Greeting from Residence 187 by Ariva. Please accept our apologies for any inconvenience that might disturb you during your stay. We are hoping to get another chance to welcome you back again to our property. Best regards

2/10 Terrible

ali, bangkok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Very bad and got me a position in this hotel will be the last time to book in this hotel and I am very sad
Stayed 2 nights in Jul 2018
Response from Mr.Revat S. on 2018/7/18
First of all, we are pleased to say thank you for choosing to stay at Residence 187 We do sincerely apologize for any inconvenience that makes you bad position We have learned and found the solution to solve the problem for all our service. We apologize again for this disruption during your stay. We appreciate your valuable comments and look forward to welcoming you on your next stay with us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay, very near to bts just a 5 min walking distance. A lots of Resturant in the surrounding & a not large supermarket at Soi 5 ( food land )
Stayed 4 nights in Jun 2018
Response from Mr.Revat S. on 2018/6/28
Thank you for taking the time to share your review and your feedback. We are glad to read that you had an enjoyable stay, and we all look forward to welcoming you back in a very near future. Sincerely

6/10 Okay

Emily, Singapore

Liked: Property conditions & facilities, room comfort
Mixed feeling
It's new, furnished yet lack of details and poorly maintained. I wanted to love this place but there were many things that irritates me. I wanted to use the washing machine yet could not find any detergent which I got from a mart after. I had a challenge adjusting the water heater in the shower and it goes either too cold or too hot. The drainage were all sealed and I had to open up to let water flows in the shower area and basin (weird design). There was no hooks or racks for my towels and clothings in the bathroom which I thought were basics. My toddler slipped twice while staying at this apartment, once in the shower area and once at their lobby because there was water on the floor (it could be a one off incident but I came back on a separate occasion and still found water on the lobby floor). On day of check-in, I was told about the children play area, the next day I went with my toddler and found it poorly maintained despite it being new and aircon not turned on (Equipments in gym next door also not even plugged and on). I had to go to the front desk and trouble the staff to help me switch the aircon on which she was asking me 'now?'. My check-in was done by their security officer (staff ended work), and was asked for passport and credit card. 3000b baht was charged to my credit card was untold at the start, I found out on my card bills on my own and now had to email and asked what is it about (security deposit?). You may consider staying here for the good location.
Stayed 3 nights in Apr 2018

8/10 Good

gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for couples but not really for party animals
Pros; The room I rented was actually quite nice as it has a balcony , separate bedroom, separate bathroom (shower - no tub) and separate living room with a nice sofa & tv. There is also kitchen combo with a small dining table. The kitchen had pots pans etc so you could cook your own meal AND there was a high tech washer/dryer combo which I did use. Add to that a full size fridge so it would be more like staying in an apartment then a hotel . The receptionist were all VERY nice and helpful BUT be warned of limited hours for check in!! Cons: Located on SOI 7 which is a few minutes short walk from the party / dining spots on SOI 11. Other than Beer Garden (sports) Bar there really isn't anything to do on SOI 7 but remember the "Hot" party / dining spots are only 5 minutes away (by walking). There are NO telephones in the room but there is wifi....... ALSO, THE KEY IS A RFID LIKE CHIP AND HAS THE NAME OF ARIVA (POSTED ON FRONT OF HOTEL) AND THE ROOM NUMBER (ON RFID LIKE CHIP) SO IF YOU LOOSE IT YOUR CAN BE EASILY LOCATED - MANAGEMENT SHOULD LOOK INTO ERASING THE NAME ON THE KEY PACKAGE!! The street is more like a residential street so it isn't well lit like SOI 11 but at NO time did I feel threatened..
Stayed 1 night in Jan 2018
Response from Mr.Revat S. on 2018/7/10
Thank you for taking the time to share your review and your feedback. We are glad to read that you had an enjoyable stay, and we all look forward to welcoming you back in a very near future. Sincerely,

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
極差
房間跟預訂照片差別很大！ 而且預訂好的房間酒店不能提供給我們 把兩個家庭拆散了三間房間入住 兩房房型現實跟網上的照片差異不能接受 供水和去水系統也很差
Stayed 4 nights in Apr 2019
Response from Jib/Management on 2020/4/7
Thank you for staying with us and taking the time to sharing your feedback. We are truly sorry to hear about his unpleasant experience, we can assure you that we value your feedback and your feedback has been utilized to improve our service and communication.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
交通方便。服務人員態度親切。
Stayed 3 nights in Nov 2018

2/10 Terrible

Cathy

Disliked: Staff & service, property conditions & facilities, room comfort
住後感
房間與相片不相乎，職員說沒可以換房，因為相片不是真實指攝，是廣告照片。夜上回去時，整條街沒街燈，又黑、又嗅、又恐怖。我們兩母女真的很心驚膽跳，女子真的不要選這間，大堂又小又嗅。房內有洗衣機，但沒有哂衫設備。
Stayed 3 nights in Jul 2018

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Revat S. on 2018/7/9
Thank you for taking the time to share your review and your feedback. We are glad to read that you had an enjoyable stay, and we all look forward to welcoming you back in a very near future. Sincerely,

10/10 Excellent

bally, 台中

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便的好公寓
公寓式的房間很喜歡，房間覺得2位住很足夠囉！！交通也很方便離捷運站滿近的，因為是酒店式公寓，所以沒有供應早餐
Stayed 4 nights in Mar 2018
Response from Mr.Revat S. on 2018/7/10
Thank you for taking the time to share your review and your feedback. We are glad to read that you had an enjoyable stay, and we all look forward to welcoming you back in a very near future. Sincerely,

6/10 Okay

dai

Disliked: Property conditions & facilities
soi 7って…
BTSのNANA駅近くで場所は良いが、NANA駅から歩くと微妙に遠いなぁ〜と感じました。 あとは、5階に泊まったのですが廊下が臭い… 4日間居ましたが、臭いまま。シャワーのお湯も緩いまま。 基本、外出しており寝るだけだったのですが、もう利用はしませんね。
Stayed 3 nights in Mar 2018
Response from Mr.Revat S. on 2018/7/10
Thank you for taking the time to share your review and your feedback. We are glad to read that you had an enjoyable stay, and we all look forward to welcoming you back in a very near future. Sincerely,

4/10 Poor

Koji, HKG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a bad experience to stay in this hotel. Since I was late check in due to my flight delay - there have no staff who is understand English when i am going to check-in at front desk. Room is kind of dirty particularly on the bed sheet which I strongly believe it doesn’t change after the last tenant checked out. Water pressure is not strong enough unless you are happy with using a cold water for shower. The only advantage is the location of this apartment is really close to BTS Nana station; its about 3mins walk and its always have Taxi or Tuk-tuk waiting for you. A few pub are just right downstairs; sure things it is not for couple or family but good for all single travelers.
Stayed 4 nights in Feb 2018
Response from Mr.Revat S. on 2018/8/5
Thank you for taking the time to share your review and your feedback. We are glad to read that you had an enjoyable stay, and we all look forward to welcoming you back in a very near future. Sincerely,

6/10 Okay

Ppq, Hong Kong

Liked: Staff & service, room comfort
Brand new cozy - facilities needed to improve
Super new residence with nice room and top roof, seems like you are moving in your new apartment, but still missing some basic amenities. Nice staff, good location if you wanted to experience Bangkok's nightlife.
Stayed 3 nights in Jan 2018
Response from Cartoon, Assistant Front Office Manager on 2018/2/23
Dear Valur Guest Thank you for your hapiness feedback. I will share this comment to my team :) We are looking forward for your return. Have a good day and Best Regards,