Find Shopping Hotels in Ballston Spa, NY

"The restaurant and bar was overpriced by 200%, and the employees were extremely rude. They failed to realize that guests are staying in Albany, not NYC or Miami. "

"Room was ok, but the shower pressure was non-existent. My tub filled up with shower water quickly. I heard the person snoring in the room next room over, almost as if they were in the room with me. "

"This place is misleading and poorly maintained. It looks nothing like the photos shown on Expedia. I specifically booked a non-smoking room, but it was clearly a smoking room. The smell was overwhelming—so strong that all of my clothes and belongings ended up smelling like smoke after just one night. Cleanliness was a serious issue. There was visible dust on the chair and even trash left under it, which made it obvious the room hadn’t been properly cleaned. The bedsheets didn’t feel fresh and seemed reused, which was honestly unacceptable. Basic amenities were also missing—there was no soap provided, and the shower gel dispenser on the wall was completely empty. I understand this was a budget stay, but this experience went far beyond what should be acceptable at any price point. This is essentially a motel being advertised as something much better. I take responsibility for choosing this place, but I’m leaving this review so others can avoid the same mistake. "

"Nice comfortable room."

"Tommy was good and had all the basics. Breakfast was too much carbs"

"The Saratoga Casino Hotel has everything you need."

"Good stay"

"The pool and hot tub were down which ruined our experience. the teenagers running the hotel gave us a free cookie and said we had to speak to the manager about compensation with the pool being down but the manager was no where to be found and still has not contacted me about this. we checked out a day early as the this experience was awful. every time i reached out to the hotel they either did not respond or told me i had to speak to the manager. i even tried to reach out through expedia for some kind of accommodation or something but nobody responded. very dissatisfied and disappointed "

"Very nice"