Find Family Hotels in Back Bay, MA

"Wonderful"

"The staff was amazing. The hotel room was spacious and comfortable. "

"Clean room. Comfortable bed and friendly staff. My transportation was late and they extended my check out time and it meant a lot to me."

"Check in was super easy, we had privacy the entire time but someone was always available to answer a question. Everything was really clean and the room was perfect for the two of us. The property was also in a very convenient spot if you plan on using public transportation, the subway was just around the block. Also, for those traveling alone or who have concerns about safety, the building was very secure. Overall, we had zero complaints and look forward to coming back in the future. Thank you! "

"After reading the older reviews about renovation issues I was apprehensive about staying here...but..... The renovation has been completed, and the place is spotless!! Yes, the rooms are still in the older style layout, but everything is brand new. I was more than satisfied with the room, the cleanliness and especially the staff. They were all very courteous and always helpful. This place is a very good deal. Don't hesitate to stay here. -"

"The staff were wonderful. We had a 2 queen room with club access. Having the club was great! The staff there were amazing! Shout out to Irene and her crew. Our beds were nice an comfortable and so is the location."

"*"

"The food is very good. I have simple tastes and appreciated that the food was not over-processed but was simple yet extremely flavorful. "

"The room was very good. The amenities on the gold level were also excellent. Staff were friendly and helpful. The breakfast was excellent with a variety of breakfast options including fresh fruit, croissants, breads, fish, omelettes, bacon, sausage, and cereals. I would definitely return to this Fairmont."