4/10 不太好
gabriela
2025 年 8 月 3 日
Short story we paid again for a room on july 19th and the bathroom didn't work so we had to go back downstairs to the receptionist to get another room. After they were not very cooperative and did not want to refund our stay for aug. 2 because the manager there said that expedia doesn't do any refunds. So no one used this room on August 2 we were from out of state they would not allow us to change the date or get a refund. Even when the room they gave us july 19th the toilet was broken. We have stayed with holiday inn way over 5 years and it was very suprising to hear that there was absolutely nothing they could do for us. They knew nobody was going to come back for aug 2. We tried to explain but the manager didn't even bother in talking with us.
gabriela
於 2025 年 8 月住了 1 晚