Shampoo, conditioner, and body soap were not fully filled up when checking into the room.
There was no towel on the shelve in the pool area, so I asked the front staff for some pool towel, but they just told me to wait until the other staff who takes care of preparing towels to show up. It was already pool open hour and they should have been ready for it.
Also, indoor pool was broken, that was disappointing.