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Reviews of Residence Inn Ann Arbor Downtown

3 out of 5
Residence Inn Ann Arbor Downtown
120 West Huron Street, Ann Arbor, MI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 335 out of 450 reviews" "
Rating 8 - Good. 83 out of 450 reviews" "
Rating 6 - Okay. 22 out of 450 reviews" "
Rating 4 - Poor. 5 out of 450 reviews" "
Rating 2 - Terrible. 5 out of 450 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for visiting Michigan students.
Stayed 2 nights in May 2024

10/10 Excellent

Larry

Stayed 1 night in Jan 2024

8/10 Good

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very clean, good breakfast!!
Stayed 1 night in Mar 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff very helpful and friendly.
Stayed 2 nights in Feb 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff. Rooms are average. No onsite parking. Parking garages close by.
Stayed 3 nights in Jan 2024

10/10 Excellent

Debra

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- clean and welcoming
Stayed 1 night in Jan 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tracy at the front desk was so kind & helpful! We will be staying again. Perfect to walk everywhere we wanted to go!
Stayed 1 night in Jan 2024

10/10 Excellent

Cliff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 1 night in Jan 2024

10/10 Excellent

Skye

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!! Amazing staff. Amazing room. Amazing service!!
Stayed 1 night in Dec 2023

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but i prefer hotels that have their own free parking. There is a garage next door that charges something like 2.50/hr.
Stayed 1 night in Dec 2023

10/10 Excellent

Jason, Davison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience! Room was clean and comfortable. The staff was very friendly!
Stayed 1 night in Dec 2023

10/10 Excellent

Ruth

Well appointed. Friendly staff. Very well maintained. Central location.
Stayed 6 nights in Dec 2023

10/10 Excellent

Mauricio

Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

DOUGLAS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

James

Stayed 1 night in Dec 2023

8/10 Good

Farshid

Liked: Cleanliness, staff & service, property conditions & facilities
Best receptionist! Great location So so breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Brooke

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

joseph

Stayed 1 night in Oct 2023

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Oct 2023

8/10 Good

Tristan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly positioned for a fun night on the town. Whether you're partying or visiting for the weekend, you'll have a nice stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Olive

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to dining areas and free breakfast!
Stayed 6 nights in Oct 2023

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Everything is a walking distance from the hotel. The kitchen in the room has almost everything.
Stayed 3 nights in Oct 2023

10/10 Excellent

Kate

Stayed 1 night in Oct 2023

10/10 Excellent

Scott, Newport News

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Jessica

Traveled with family
Liked: Amenities
Everything we needed. Lovely stay.
Stayed 1 night in Oct 2023

2/10 Terrible

Stanley

Stayed 1 night in Oct 2023

10/10 Excellent

Jenetta M

Stayed 1 night in Sep 2023

10/10 Excellent

Ruth St.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great location.
Stayed 1 night in Sep 2023

10/10 Excellent

Guadalupe, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Management on 2023/8/28
Thank you for your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Management on 2023/8/28
Thank you for your feedback!

6/10 Okay

Rana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were what you’d expect. The lighting in the room was not working (only one of two side lights by the bed functioned) and bulbs all around were very unpleasant and harsh (giving off an interrogation room vibe vs inviting or cozy.) the cost was absolutely not worth what I was paid ($375) due to last minute need - overall it was just ok.
Stayed 1 night in Aug 2023
Response from Management on 2023/8/28
Thank you for your feedback!

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Management on 2023/8/18
Thank you!

10/10 Excellent

Conley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for U of M Orientation. Walking distance to the campus and fabulous restaurants just around the corner and all the way to campus. Staff was awesome and expressed they loved working there... seemed very authentic. And, if you don't want to walk, quick UBER for $6.
Stayed 3 nights in Jul 2023
Response from Management on 2023/8/18
Thank you!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Management on 2023/8/18
Thank you!

10/10 Excellent

Emma

Stayed 1 night in Jul 2023
Response from Management on 2023/8/18
Thank you!

8/10 Good

Andrew

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice person at check in
Stayed 1 night in Jul 2023
Response from Management on 2023/8/18
Thank you!

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Management on 2023/8/18
Thank you!

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Management on 2023/8/18
Thank you!

10/10 Excellent

Manjeri, Richardson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable room and hotel. Good breakfast.
Stayed 1 night in Jun 2023
Response from Management on 2023/8/18
Thank you!

10/10 Excellent

Olena

Stayed 1 night in Jun 2023

10/10 Excellent

Thea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The walkway behind the hotel is gathering place for homeless who smoke pot, drink liquor and leave their trash. The alley next to hotel is dirty and strewn with trash. It’s definitely not safe at night.
Stayed 1 night in Jun 2023

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Linda

Stayed 1 night in May 2023

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place,staff was friendly and informative about the area.
Stayed 1 night in Apr 2023

10/10 Excellent

CLAUDIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great! Very friendly staff, clean room. Walking distance to great restaurants, stores, university. Definitely would stay again
Stayed 2 nights in Mar 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location. Very friendly staff. Great overall experience.
Stayed 2 nights in Mar 2023