"I didn’t need an elevator but the ones that needed too had to use stairs because the elevator has been out for two weeks."

"Stayed at the Amway for one night as we were going to a concert at the Vanandel arena. Upon check in, I asked if they had any upgrades as this was our first stay at this hotel. The clerk at the desk gave us an absolute beautiful upgrade with the view of the Grand river, a Jacuzzi bathtub in a king ..."

"Friendly Staff and clean room. I would stay here again."

"My only disappointment was the bath towels were on the thin side."

"This property is in the heart of downtown Grand Rapids, surrounded by amazing restaurants and unique shops. The staff is extremely polite and helpful. The rooms are quiet; I would have not known that anyone one else was in the hotel had I not seen them in the lobby or on the elevator. They make the ..."

"A little hard to figure out where to park to check in, but after that it was good. Also, had a little difficulty getting out of the garage. Front desk said our card was good until 6, but we couldn’t get in the hotel doors with it to get to the parking garage, so we walked up the ramp, then parking ..."