阿拉斯加 (GRR) 附近飯店 | 熱門住宿限時優惠 起

「Unfortunately, my stay was disappointing. The room had a very strong cigarette smoke smell even though it was supposed to be a non-smoking room. The odor was so strong that I had to ask the staff to come with air freshener. I do appreciate that they tried to help, but overall the condition of the rooms was not good.」

「Excellent property to stay」

「Very nice location. We would use it again.」

「Staff breakfast clean」

「The place was great, but we discovered hidden fees. At 1pm, we asked if an early check in was available and there is a $25 fee for an early check in. We skipped check in until after 3pm.」

「The room overall was pretty clean except for the toilet. Breakfast was alright, just some scrambled eggs, sausage, and potatoes.」

「I called several times to get picked up from the airport with no answer. I had to pay for an uber. Really disappointed and frustrated when I am counting on the airport shuttle to give me a ride and the fail to show up or answer the phone.」

「We did not have hot water in our shower nor did we have electricity in our bathroom. The front desk person was not any help as I launch our complaint. So we did not get a shower for the day. Hopefully the hotel will give us some kind of refund. But this front desk person kept saying go get your refund from Expedia. We will see」

「It took 3 hours to get me In My room upon returning to hotel . Even though they fixed door liock I was so frustrated at front desk person because I told her at beginning to contact the manager . She waited over a hour before contacting him. And then it was 2 more hours till he fixed it. Total of 3 hours. I do have to say through Expedia I did compensated for my trouble. Thanks」

「Clean room, very friendly staff but we were there before 9 am not enough food left.」

「Beautifully kept rooms great staff great amenities only complaint is the hotel was very booked and very busy which isn’t really a complaint. That means they’re doing well.」

「Great」

「The internet is very bad, even considering the price it's unacceptable」

「We really enjoyed our stay!」

「pre paid would not refund or give credit/voucher 5 days before trip.」