「Excellent customer service from Staff and very well maintained rooms. Monu and Vivek at the front desk went above and beyond to help us with our itinerary and securing a ride. The other staff at this hotel were also super polite and ready to help whenever they saw us. Nice people and nice place. The location is also convenient with the hotel being on the main road, it was easy to get cabs, autos and rickshaws to get around. 」
「While checking in, the room was made but the bed sheets were dirty, the towels were dirty black. While upon asking the receptionist, they did changed to new bedsheets. It was a horrible experience overall. Please avoid to stay. 」
「The lobby staff are very nice and friendly.
My train from Varanasi to Kolkata was delayed to midnight, but I have no play to stay as the railway station was not very safe in night.
The staff let me to wait at the lobby until 11pm, and arrange a rickshaw for me to railway station.
I am very appreciate the nice attitude of the staff.
I will stay again if I visit Varanasi! 」
「Everything was very well managed by the property caretaker however, the hotel location is little tricky, not easily tracked by Google map. Apart from this, my experience remained excellent. Staff was very helpful and supportive. Newly built very nicely decorated🎀 and very well maintained.」
「I had confirmation but they denied it. They were rude and did not let me even in the lobby. I was in Uber the address was wrong and road closed.i had to sit in Uber for 2 hours looking for another place. I asked them to let me go to the lobby and find a place there but they said no . They must refund my money. Do not pay them money.」
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精挑細選搜尋全球約 100 萬間旅宿
