The lobby staff are very nice and friendly.
My train from Varanasi to Kolkata was delayed to midnight, but I have no play to stay as the railway station was not very safe in night.
The staff let me to wait at the lobby until 11pm, and arrange a rickshaw for me to railway station.
I am very appreciate the nice attitude of the staff.
I will stay again if I visit Varanasi!
Chandraketh and Hosila Pandey are very helpful, watch out for the front desk lady, very uncooperative she is and not at understanding….wait period to get towel very painful…
Madhu
於 2025 年 2 月住了 1 晚
8/10 不錯哦
susumu
2024 年 2 月 24 日
susumu
於 2024 年 2 月住了 1 晚
4/10 不太好
MP,Patna
2016 年 10 月 28 日
不喜歡:員工素質、住宿環境和硬體和客房舒適度
no lift, nowifi provided, nothing to praise.
MP
6/10 一般般
Rashed,Dubai
2016 年 2 月 17 日
不喜歡:整潔度和客房舒適度
Good choice, far away from the Ganges
The room was spacious, we had 2 singles beds and 1 king bed. The bathroom was OK. The hotel is located next to a wedding hall which was so disturbing (music, firework, etc). The restaurant serves very delicious food. The hotel is relatively far away from the Ganges River, around 20 minutes by tuktuk but close to a shopping district
Rashed
2/10 很糟糕
sunil,hathras
2015 年 5 月 21 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very bad hotel.
Really the worst hotel
ever I have seen.
I have also given the written complain.
sunil
2/10 很糟糕
RAVI
2015 年 5 月 3 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
RAVI
6/10 一般般
Luis,Sacramento, CA
2015 年 4 月 6 日
喜歡:員工素質
Okay hotel in Varanasi
Normal low budget hotel in Varanasi, great thing about the hotel is the tours arranged by the hotel, driver "John" good kid
Luis
2/10 很糟糕
kuruparan,Canada
2015 年 1 月 17 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bad stay ever
I stayed at this hotel for 4 days, very noicey and have bugs.
kuruparan
2/10 很糟糕
真實旅客
2015 年 1 月 8 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I will not stay there again.
Well, unfriendly receptionist who did not seem to understand the difference between a passport and a driver’s license. Guest rooms are next to the reception/lobby area, too noisy. Leaky bathroom fixtures, stained wall, muggy room, while the room itself was relatively clean its nowhere to be 3star standard. I really do not know how hotels in India given ‘star status’, perhaps themselves!
If you are visiting for a short business trip may be you can tolerate, but if you want your money’s worth go to a real start hotel or go to the ghats.
真實旅客
8/10 不錯哦
Evgeny,Нижний Новгород
2015 年 1 月 8 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Соотношение цены и качества
Расположение хорошее. На моторикше до местного вокзала минут 10.Близко к гатам Ганги. Рядом есть магазины, маркет и даже McDonald's (для тех, кто устал от местной острой пищи).Работники приветливые и вежливые. Комнаты чистые. Имеется горячая вода. Уютный ресторанчик на нижнем этаже. Но меню небогатое.
Evgeny
6/10 一般般
Michael
2014 年 11 月 4 日
喜歡:整潔度和客房舒適度
不喜歡:員工素質
Decent hotel but manager's behaviour disturbing
The hotel was all right - reasonably clean and comfortable. The location was decent - close to the river, the ghats etc but far enough removed not to be in the middle of the chaos. What disturbed me, however, was to inadvertently witness an incident while passing through reception where the manager was physically and verbally abusive to one of his staff members. It stopped when they became aware that I had come downstairs, but what I saw was deeply concerning. Although the hotel was decent and good value, this would definitely deter me from returning to the hotel.
Michael
8/10 不錯哦
PRIYANKA,Mumbai
2014 年 10 月 29 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Good Experience
Me and my family have enjoyed the stay at the hotel. Hotel Ambience was awesome but i would say they should improve on service.
PRIYANKA
6/10 一般般
Rajeev Sharan
2014 年 10 月 15 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Rajeev Sharan
6/10 一般般
Ananya,Mumbai
2014 年 9 月 3 日
喜歡:員工素質和住宿環境和硬體
不喜歡:整潔度
Hotel Varuna
Cleanliness of hotel is not upto standards. Insects such as cockroaches, crickets, etc were found inside rooms, toilets, etc. Despite requesting hotel staff to clean the room, there was no room cleaning during two days of our stay at the hotel. Food service took around 40 minutes. Leave much improvement to be expected
Ananya
10/10 有夠讚
真實旅客
2014 年 5 月 5 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Awesome
The room and reception person were really nice!
Only the thing is location is a little bit far from the Ganges river..
The manager was rude from the start. The repair works were ongoing which resulted in dust everywhere and noise outside room till late but hotel made no effort to improve guest comfort. Despite room being dusty due to repair work outside noone bothered cleaning until requested. There was no hot water for shower. Even toilet paper needed to asked for. Overall hotel is not value for money.
Sk
4/10 不太好
bruce,new york
2013 年 12 月 31 日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Crummy hotel
Crummy hotel with friendly staff. Incredibly noisy (in fairness, the entire town is very noisy due to pre-election construction), cold showers, limited kitchen.
bruce
6/10 一般般
Ronnie,Sweden
2013 年 12 月 29 日
喜歡:員工素質
不喜歡:住宿環境和硬體
Okej hotell om man står ut med oljud.
Hotellrum, säng odyl helt okay. Problemet är öppningarna i rummet ut mot alla korridorer och där sprang många skolungdomar så svårt sova innan jag fann lronproppar som dämpade lite.
Bra service, lite lång väntetid att få mat men funkade. Inget tjat om rundturer så jag köpte en. :)
Takterassen var stängd för renovering. Inget värdeskåp tyvärr. Wifi fungerade på Indisk maner ibland.
Ronnie
8/10 不錯哦
真實旅客
2013 年 12 月 29 日
喜歡:員工素質
Excelente atención
Nos brindaron una asistencia en todo para poder disfrutar al máximo de Varanasi. Su personal es muy amable y servicial.
真實旅客
8/10 不錯哦
Muyideen,New Delhi
2013 年 12 月 20 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasant, comfortable experience
I recommend Hotel Varuna to all those who wish to have a comfortable stay in Varanasi. Food they provide is delicious. Staff is polite. Manager is pleasant. The only drawback is that the location of the hotel is inconvenient for all those who wish to frequent the ghats, Sarnath, etc.