阿爾納伊姆 (JED) 附近飯店 | 熱門住宿限時優惠 起

「Excellent 」

「Hotel looks new with lot of modern features incorporated. However, the real soul of hospitality is missing. Hardly see staff smiling. Infact, the reception seems lost and robotic. Staying in five star hotels, first time I have experienced coming back form work and finding the room as you left it. Asking for the reason, "the house keeping was not told to clean the room. They cannot enter the room without permission". I am confused, is it good or bad. I mean, you trsut the hotel and expect them to...

「Clean room, nice staff 」

「The amount I was charged at check-in was more than the amount quoted by hotels.com. The receptionist took the initiatives to explain to me it was due to VAT. Although the increased amount was more than 5%, appreciated the way the receptionist communicated with me. The room quality was OK, but the housekeeping wasn't done on the first day as they said "everyday they clear the room for 1 time, so the check-in date won't get housekeeping service". However, it's true I checked in late at 2PM due...

「Yes very good staff I will be there my next trips by Almighty Allah will thanks 」

「The room was very humid and smelled like mold」

「Missing microwave , drink cups , plates , and others 」

「We have booked with Expedia for five people for tonight and when we got to the hotel, we were told that we only paid for two people. It was a little over $1300 for the two nights and for tonight and when we go to the hotel, we were told that we only paid for two people. It was little over $1300 For the two nights and we had to pay extra $200 per night for a third person and the two other kids were free. Advice to book straight through the property to avoid surprises like that.」

「Lack of information about facilities in Ramadan. Mediocre service. 」

「Very good」

「Good place 」

「Great location and very clean hotel. However, the receptionist was rude, did not speak English well, and was unprofessional for a 5-star hotel. Pool service was poor no menu available, and it took almost 45 minutes to receive one. Other than that, the hotel is very good.」