Akumal Vacations from NT$24,950

Smaller, local property with super friendly staff. Rooms freshly remodeled and very quiet. Food is better than the big resorts, and the on-site Italian and Japanese restaurants are 15/10 for over the top delicious food and ambience. Some decor and the gym is a little out of date, but having the rooms be so modern is nice. Plan to come back!

Kenia and Sergio was amazing concierge. Thank you for all your help and providing me with the information about Temptation!

Amazing property, great restaurants, great accommodations and amenities but the best thing about this resort is the staff. They go above and beyond to make your stay memorable, relaxing and fun!

Been going to “Royal Resorts” for about 12 years, and have always loved it. The purchase by Holiday Inn has definitely been noticed. Primarily with the food options and quality. The food was one thing that really separated these resorts from others, and unfortunately it has gone drastically downhill in this area. We have never had GI issues in the past, and this trip we both were dealing with them during the whole stay. We heard other guests talking about their stomach issues as well. The quality was the biggest issue, but the lack of offerings was evident as well. Overall big disappointment to see a company that has had such high standards fall so quickly. Unfortunately we will be looking at other options for the first time in over a decade.

Our stay was relaxing overall, and the property itself is clean, well-maintained, and comfortably sized. While there were many positives, a few small details fell short of expectations. The staff were friendly, hardworking, and consistently helpful. A special shoutout to Lucy, who stood out for her excellent service and warm demeanor—she truly enhanced our experience. However, I was disappointed that, despite notifying the hotel about the special occasion behind our visit (via email a month, then 2 weeks, then 3 days in advance), there was no acknowledgment upon arrival. Other guests received “Happy Birthday” or “Welcome Back” banners on their doors, and the absence of something similar for us was disheartening. It’s often the little touches that leave a lasting impression. The resort offers five restaurants, and Satsu, the Asian restaurant, was by far our favorite—absolutely delicious! The drinks were great too; according to my husband, they weren’t watered down, which is a plus. Room service was prompt and reliable. While the menu could use more variety, the items we did try were tasty. The pool area was clean and enjoyable. Unfortunately, the beach wasn’t usable during our mid-June stay due to a heavy presence of Sargassum At times, there was a noticeable sewage scent on the property, which detracted from the overall ambiance.