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"Ramada Hotel surpassed expectations with clean, comfortable rooms and friendly, attentive staff."

"Yes, I’d give it 9.5/10"

"This hotel is "home from home" which is due to the very friendly and very helpful staff who are customer focused. The whole hotel staff team are exceptional in particular Rekik at reception who always collaborated with me in teasing family and friends visiting me at the hotel and Shetaye serving Secial tea & St George beer in the bar where I engaged in good conversation. It is easily accessible from the airport and the breakfast is always excellent."

"VERY friendly staff. I stayed 3 weeks had no complaints except for occasional very minor glitches … normal for that duration. Those were addressed instantly. Room soon felt like a comfortable and familiar “nest” in Addis. Two restaurants were better than most external restaurants. Recommend."

"Great Staff"

"The front customer service I’m not happy you need to be fixed the other things the house keeping one of the lady she doesn’t know how to take care of the customers even she give me hard time "