Willow Springs 4 Stars Hotels

"Very expensive breakfast. Small window. We went for new year and gets freezes in the room, heater didn’t warm the room enough. "

"Try it ! It’s worth it and you get so much for your money! Wonderful Service, top notch staff and it’s right in the heart of City two blocks from Mag Mile shopping district.. "

"The Palmer House has an elegant charm that you feel as soon as you walk into the main lobby. You just want to sit and admire the beauty of this hotel. I loved the whole experience of my stay. I will definitely be going back to the Palmer House. "

"After two international flights this was a welcome overnight and we loved the view of the airport and downtown from our room. The restaurant was decent for a quick bite, and when our coffee machine didn’t work, they kindly gave us a voucher to buy one at their cafe. Comfortable overall stay with friendly, helpful reception staff."

"The best breakfast buffet I’ve ever had!"

"The room was very clean. Hotel staff were very polite. My next trip to Northwestern I will use again! "

"Overall, this hotel was excellent. Extremely helpful staff...way above and beyond. I was told they were having a 3 hour staff training meeting one of the days I was there and it's evident a key component of that training was guest accommodations and helpfulness. I only had two complaints: the major one is that it was impossible to get internet in my room. I could get it fine in my meeting room but not the sleeping room. The minor is their coffee pods leave coffee grounds in the cup, every time. And their cups were too large for the capacity of the Keurig so I left a mess of water leaking but figured it out after the second morning. Sorry!"

" Beautiful, clean room with an incredible downtown Chicago view. Totally worth it"

"Great check in and check out experience"