West Hertel 4 Stars Hotels

"This is a fantastic resort close to Niagara Falls state park. I read many reviews before coming and had my doubts, especially when some noted it was "tired" and others mentioned "a heavy smell of smoke while dining." I am glad I did not listen and chose this resort. We stayed on the 24th floor, with a prime view of fireworks and Canadian side. We only ate inside the resort - there were plenty of food options for us, with a fast and convenient service. Parking was super easy (again, one of the comments said that there was no available parking) - common, there is an entire garage with plenty of parking spots. I will also note that the resort was fully sold out during our dates - yet, it did not impact the speed of the service or the pleasantness of the staff. In fact, the breakfast restaurant was the one where we ate all 3 days - and it was great. Super nice servers, very attentive and polite. Would definitely recommend this place to anybody who wants to stay on the American side of the Niagara Falls. I wouldn't even look at other hotels around the area - this one truly stands out. "

"Clean room and friendly staff. Also easy access to the falls."