Washoe City 4 Stars Hotels

"Room was great, check-in took a bit longer than expected due to the electronic check-in kiosks being down. One of the draws to the property for me and my teen sons was use of the pool, which online said was open until 10 PM. We drove 4.5 hours to the property and checked in at 5:45 PM, and was told that the pool did indeed close at 10 PM, but that somehow it also closed at 6 PM (?!). The pool indeed closed that evening at 6 PM, but a *portion of the pool deck* remained open until 10 PM. We went to take a look at the situation, and the two large hot tubs were crammed with small children, like 25-30 in each one, with parents and other adults hanging out on the deck. Looking to avoid the diaper soup, we declined the tubs altogether. This was disappointing, since the heated pool was talked up online, and rated "The Best Pool in Reno" but only for families with small children, apparently. Anyway, it looked great for families with small kids. It looked very fun."

"Property was nice, room was clean, most staff was pleasant and professional. My only cons was the mattress, it was lumpy and the thermostat, had it set on 65 degrees and it would blow hot air. Overall, we enjoyed our stay and would stay again. "

"We must have stayed at the casino except for going over to the Rose Cafe in the casino excellent service our waitress I think her name was Priscilla great if anyone could go there and meet her she's wonderful."

"A little outdated but nice "

"Minimal staff so wait times were long. Room is a bit outdated still. "

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