Union Square 4 Stars Hotels

"The hotel is older, which is fine because it is well maintained. However be warned that the therehold to the bathroom was raised and caused a tripping hazard. The staff could have been friendlier. We were told there was a bottle of wine in the room however there wasn’t. When we brought it up the next day the guy just walked away from us. He came back 5 minutes later and said he talked to his manager and would get us another. We didn’t ask for the bottle we were just sharing. It was odd to not have clear communication. If you store your luggage they charge a $1 per piece and then you are encouraged to tip as well. It wasn’t the easiest process. Overall the stay was fine for the night."

"Perfect location"

"The room where i stayed was outdated and very small however my cousin’s room are renovated and bigger. Booked with breakfast but not worth it since it only give you option of bagel or toast. Location is good. I’m being generous in giving them a rate of 3/5."

"Sadly our room Was very outdated . Tap in tub was so hard to turn on Air conditioning or heat didn’t work No electrical outlets handy for changing phones It was very loud at all times of the day!"

"Short walk to theaters and time Square. "

"Great location, friendly staff, including Danny on the desk who was very helpful!"

"Great location."

"Room was very clean and bed very comfy. WiFi was easy to connect to, and great proximity to everything!"

"This was definitely one of the better hotels in which I’ve stayed in NYC. Large rooms, friendly staff, respectful guests and the rooftop is fantastic."