Underwood 4 Stars Hotels

"Excellent customer service"

"This hotels need some improvements and updates."

"Property was really nice, clean, and easy to navigate. Thought it was weird that the pool was all the way across the hotel - you have to walk in front of the front desk and through the health club - which was uncomfortable so we didn't go. The coffee shop was great and had lots of options and good hours. We ordered room service, which was delicious, but there's a full service restaurant as well. Parking was easy and places to eat/go are walkable. I didn't give 5 stars because the lady we kept getting at the counter (each time we went we got her) was pretty rude/seemed really annoyed and it was a bummer for us. "