Summit 4 Stars Hotels

"I recommend this hotel. It’s was 10 out 10… the desk crew was very polite and made sure I had my room on time because I got there early. The bar area 10 and cleanness of hotel 10…. Love it because it was steps from the Barrymore theater where I was in town for Broadway play. "

"Rude staff! I have stayed here before and it’s been okay- not great, but after this last stay, I will definitely not be coming back. Unfortunately I got very ill during my most recent visit and I called guest services to ask if I had some things delivered from the drug store could they be brought up to my room. They said yes. When my items showed they had been delivered, I called back down to guest services and they connected me with the front desk. The person who answered literally told me “nope” when I asked about my items being brought up to my room. She was beyond rude and told me it was against policy and didn’t care what guest services had told me. I couldn’t believe how rude she was- turned me off to this hotel for good. "

"Good"

"What a viiiibe. Super modern hotel with great friendly staff and extremely clean. Would definitely stay again and highly recommend! "

"There needs to be a microwave and fridge in the room"

"Excellent location. Half a block from Times Square. Easy access to subway. "

"Excellent staff , location , and they did a great job with giving free drinks throughout the stay . "

"Amazing and beautiful stay. "

"Breakfast served to room without utensils or sides. By the time we got it, our food was cold. Also fire alarm went off in the middle of the night and even though it was a false alarm, it took forever for the staff to figure how to reset the elevators and they wouldn’t let us use the stairs so we were forced to remain in the lobby waiting… Additionally, when I went to use the pool I was told that it was not included in my stay which was not correct and another member of the staff had to correct them and let me in. "