We booked three rooms for two nights while traveling with friends. Rooms were all clean, with a Japanese aesthetic. Staff was scant, when we asked for something, they promised to deliver to the rooms but after waiting until 11pm, I called, and was told we will have to come down (from 7th floor) to get it as no one was available, but they did not inform us earlier. The next morning, was woken up by some loud clanging-like sounds as if someone was kicking at a metal door, that went on all morning randomly. After complaining twice, no one came to check, and we were offered a different room after 1pm. Breakfast (paid separately) was very good, the lady who took the order was efficient and helpful in getting everything right on both mornings. The location is very convenient to GSP & Oaktree Rd restaurants & shopping at a great price. Would stay again.