Peninsula 4 Stars Hotels

"Spacious room, which I loved and the warm cookie at check in was literally a treat. But the microwave door stuck so I had to pry it open to use it, black out curtains didn't close all the way so it wasn't as dark in the room as I would have liked. Maid left the curtains open again after the room was serviced and I couldn't get the remote to work to close them again. Was finally able to pull them shut most of the way manually. And lastly, the shuttle driver seemed a bit put out when I asked to...

"Very impressive gym. Also, the staff was quite friendly and helpful."

"Every time I called for my car I got a message saying that the number I entered was incorrect but it wasn't and my car would arrive. When I explained this to the parking attendants they said I could come down and ask the parking desk inside. Why would I want to come down when you had a phone system? And the fee is astronomical. The first time we ate at the 2nd flr bar our waiter was distracted, the 2nd time our waiter was excellent. Same thing for breakfast in the restaurant. There was also a...

"Beautiful old building."

"We had not a great room, but the hotel was full and the staff accommodated us because of this issue"

"We loved the architecture and design of the hotel as well as the convience of the restaurant for late night food. Our only dislike is the volume of everyone at the end of the night. As beautiful the hotel is, that also made it difficult to escape the noise."

"Our stay at the Cleveland Marriott was very good. The staff were friendly and professional. Service was top notch. We will frequent this establishment again in the future. "

"Great service!"

"Was great "

"The place was immaculate. The staff was very friendly and excelled at their jobs. Wonderful experience, wonderful staff, wonderful place. "

"Would highly recommend to everyone. Exceeded our expectations. Will definitely stay again "

"Best place to stay in Cleveland!"

"Interesting neighborhood very near to great food and entertainment. "

"We ended up in two different rooms for our stay. The first room had cockroaches in the bathroom then the water AND the heat stopped working. The second room was a downgrade from the first with barely any water pressure and a broken toilet. We had to wash up in the sink. There was white dog fur everywhere from whomever stayed there previously and there were ALSO cockroaches in THAT room. We had to wash every dish before we could even cook in the room because the dishes were dirty. Just over"

"This is a very cozy apartment with home touches (like fall floral arrangements). Sparkling clean, mattresses very comfortable. Big well-appointed kitchen with kitchen table that seats 8. We were there in very cold weather and were warm and comfortable. The owners are very nice and kind. Note that you do have to walk up one flight of stairs to the apartment. We were very happy there. Easy to get downtown and around to groceries and shopping. "