Northern Vietnam 4 Stars Hotels

"Situated in the heart of downtown Hanoi. I prefer nicer hotels, but was ok for the price. Room was clean, but view was ugly (room 501). It is an hotel for poor people. Breakfast is horrible and room for breakfast in basement very ugly. Not my type of hotel. "

"Good breakfast, staff helpful, close to airport "

"Vey clean boutique style hotel right in the center of it all in old town. Very attentive staff and a wonderful buffet style breakfast every morning. There are menu items that are made to order for no extra charge. The rooms are very clean. The amenities in the room are great! I can’t say enough good things about the staff…if you have a need they do everything they can to help!"

"Amazingly friendly staff, fantastic service and a great location. Mia, Cindy and Jimmi could not be more welcoming. It is well worth paying the small additional fee for an upgraded room if you can. "

"Great"

"We stayed here for five nights mainly for sight seeing. The property was nice. The staff was friendly. We chose West Lake for quietness. We were disappointed that there was no prior communication about the big construction in front of the hotel - apparently it will go on for a year or more. It was far from the greenery as per their photo. Construction noise woke us up at 6am on our first night. We managed to change to quieter apartment the next day but this had already affected our energy on the day and plans. Suggest to be transparent about the noise situation early when customers book or enquire. Pay closer attention to customers with quiet apartment request at check in. The sauna just wasn't hot enough and was difficult to use with unclear instructions. The breakfast wasn't on par with hotels like Lotte or Melia Vinpearl on a similar grade."