Just finished a three-week vacation in Japan and Vietnam, and we stayed at six hotels. The Hotel de LAGOM was the very best hotel of the whole trip. Our whole family was very happy with our great experience with Hotel de LAGOM
The staff is extremely kind and helpful, the food was great (trained, happy chefs), the rooms are very clean and well thought-out, and it's in an ideal location in Hanoi.
I would not hesitate to highly recommend this hotel to anyone who wishes to visit Hanoi. I never write reviews, but this hotel deserves praise and recognition for what hotel service should be.