North West England 4 Stars Hotels

"Not the best amenities and AC isn’t adjustable. But, still an enjoyable stay."

"Nice room, carpets and surfaces are getting a little tired and stained but still the cost and location is perfect for a pre holiday airport stopover. "

"Clean room, staff attentive, breakfast optional. Great for the airport. "

"Nice clean big rooms."

"Always perfect because the hotel is so lovely and quiet at night time. The beds are like home. "

"We recently stayed at Clayton Hotel Manchester Airport. The check-in team were super helpful and friendly, which made for a great first impression. The rooms were adequate overall, although unfortunately the heater in my room was broken, so it was a little cold during the stay. The restaurant menu offered good variety and the food quality itself was very nice. However, the service level from the team was quite poor. We noticed guests waiting a long time to be seated, and we had to chase a server just to place our order. Considering the prices weren’t cheap, the service didn’t match expectations. On a positive note, it was nice to see a complimentary bottle of water in the room. The free shuttle bus is also a great touch and very convenient. The gym looked good, although I wasn’t able to access it as my room key didn’t work. Overall, a mixed experience—great front desk service and good food, but let down by maintenance issues and slow restaurant service."

"Ideally located for Liverpool Hospital with convenient overnight car parking nearby."

"Didn’t get the superior room as i originally paid for. Staff rude and unaccommodating. Informed hotel manger."

"The location was good, parking was very easy in Q Park with discount. Room was pretty average for a delux room. No drawers, or suitcase stand so every time I needed something the case went on the bed which isn’t great. There was no close up make up mirror in bathroom which was annoying. No fridge which was also a surprise. I checked in online and got confirmation email saying pick keys up at reception or from machine. Machine wouldn’t dispense keys so went to reception. Female member of staff said you’ve not checked in despite me looking at an email saying I’d successfully booked in online! She was having none of it, not much customer service no apology…."