Mamejima 4 Stars Hotels

Beautiful 5-star hotel with excellent staff and comfortable rooms. The breakfast buffet was outstanding--definitely worth the money! Location is perfect--right outside of Nagano station (5 mins from train to hotel lobby). I'll stay here again for sure!

Good hotel, location was a bit hard to get public transportation sometimes

This was a very nice experience for me and my family. The hotel itself is very nice, but the best part is the service provided by the staff. Extremely courteous and they provided for all our requests. It's in a very nice location with 9 onsens (hot spings) within walking distance. As long as you stay in a hotel in town, you get a free key to access all of them. The hotel provides you with a Onsen outfit that we found very fun to walk around in (like a kimono with jacket and wooden sandels)....

Very enjoyable experience with polite staff in kimono. If one would like to immerse themselves in Japanese tradition with tatami floors, sleeping on futon, and taking a traditional bath (onsen)/dress in yukata provided by the hotel, then this is the hotel for you.

The young owners of this property are very sweet, kind and really try to be helpful. They seemed that had not quite got the hang of being proprietors, but they are very likable. Compared to other places we stayed cluttered with not quite the same and amenities. The owner was very helpful when we got stuck in snow bank during a snowstorm via messages. If you get a chance, listen to Echo play the piano