「Booked VIP suite solely for the private sauna. It can only be operated via touchscreen mounted on the wall, which was not working properly. On a 3 day stay, maintenance and hotel staff members were in our room for two of those days trying to repair it, but ultimately were unsuccessful. We never used the sauna. Aside from that, staff is very friendly and helpful, and the property is very clean and beautiful. Without the sauna issue, I would definitely rate it 5 stars.」
「Booked VIP suite solely for the private sauna. It can only be operated via touchscreen mounted on the wall, which was not working properly. On a 3 day stay, maintenance and hotel staff members were in our room for two of those days trying to repair it, but ultimately were unsuccessful. We never used the sauna. Aside from that, staff is very friendly and helpful, and the property is very clean and beautiful. Without the sauna issue, I would definitely rate it 5 stars.」
James