Glen Ellen 4 Stars Hotels

"The front desk staff was polite and nice, I was upgraded to a suite room and it was amazing, spacious, and clean. "

"I had a very disappointing experience with this hotel. When I arrived, I was told that the property was oversold and that my confirmed reservation could not be honored. What made the situation worse was the complete lack of effort to resolve it. No alternative accommodations were offered, no assistance was provided in finding another hotel, and there was little acknowledgment of the inconvenience caused. After a long day of travel, being turned away without support is unacceptable. Overbooking may happen, but how a hotel handles it is what matters—and in this case, the response was careless and unprofessional. I would not recommend staying here based on this experience."

"All the staff were helpful and property is both beautiful and peaceful."

"I love this hotel. I have stayed here on numerous occasions. The hotel staff is so friendly and the food in the hotel is wonderful. Will stay there again in the future, God willing. "

"Wonderful stay all around."

"The breakfast was MUCH better than the usual included breakfasts at this price range. The bathroom and bed were clean. but the room definitely needed some refreshing. Missing texture in the bathroom, living room etc. Stains and paint on the curtains, But the mattress was comfortable and the room was clean. Mixed feelings. I would probably stay here again for a basic one night stay, but probably not for a romantic getaway."