West Olive 3 Stars Hotels

"Allow construction vehicles to dominate the parking lot"

"Great downtown location. Within walking distance of Van Andel Arena,the BOB,and many fine restaurants."

"Whatever you do, DO NOT STAY AT THIS HOTEL. This is single handedly the worst experience I've ever had at a hotel, and I was in the building for under an hour. After entering the room that had been reserved for nearly a month, I was shocked with the condition of it. The bed was unmade and disheveled, sheets and pillows were not clean, dirty towels were thrown around the main living space and bathroom, soap provided by the hotel was opened and on the bathroom counter, used toiletries were left on shower shelves, garbage cans had not been emptied and trash was found throughout the hotel room, and a red stain was found on the counter. Due to these conditions, as well as the complaints of previous guests, we were not comfortable continuing our stay at this hotel out of concern for our health and safety. We returned to the front desk to inform them of the conditions of our room and the housekeeping manager referred to this issue as a "mystery" and offered to clean the room. We were not offered to be moved to a different room. We've been fighting to get a refund from the hotel for days now, and it has gone absolutely nowhere. Save yourself the time, money, and stress and stay somewhere else."

"Clean room, friendly staff, I used street parking. "

"This was a nice hotel to stay at in a great location to downtown. It’s very close to everything. The staff was great. My only complaint was the housekeeping staff. They originally skipped cleaning our room, so I called to have it freshened up while we were going to be gone. We came back only to find one bed was made, none of the garbage was taken out, and the only thing they really did was bring fresh towels. They could do a much better job. Other than housekeeping, we had a great stay."

"It was convenient, next to the highway and close to the downtown area. Room was clean but small. Shuttle service was great, our shuttle driver Veronica was very nice and fun! No complimentary breakfast."