Wainiha 3 Stars Hotels

"Lovely staff and lovely location, some of the outdoor fixtures and furniture were a bit worn, and the TV was near impossible to use, but overall had a good time. My only reason for dropping down 2 stars is because the first room we were assigned to, still had people checked in. Thank goodness they were not in the room when we entered!! The second reason is because we had a 'Do Not Disturb' sign hanging off our door, but someone (assuming housekeeping) came in and promptly left. We were checking out that day, but it was still 1.5 hours before checkout time. You'd think you'd want to knock just to be sure the guests have left for privacy purposes. Another hiccup was that guests are given a parking pass. The individual checking us in forgot, and I had to go back and ask (this was my third time at the counter in under 15-20min). First was to check in, the second to notify them that the room was in use (and promptly received the new one), and the third was to ask for the parking pass (after they asked me on the second visit if I had one, and said they'd give me one). I am not upset by the interaction and oversight whatsoever and had a great time! But I still feel these things should be mentioned so folks can make their own informed decision. Oh! I also didn't see any elevators. Had to take luggage up 3 flights of stairs to our room, got my much needed workout in after all the yummy food. But I may have just missed them. I would double check and call if this is important to you :)"

"Generally the stay was great. Check in was less than pleasant when told we had to pay for A/C and an extra tax. Our package said all was included. It did get resolved a couple days later. Also concierge when we got there was too much since we had been up for almost 24 hours. Felt pressure to do a time share sales pitch. We did cancel it the next day since we had no interest . Parking spaces were tight made it hard to load and unload luggage"

"Loved this resort!!"

"The photos in the listing were inaccurate, showing view from a second floor unit. This is why I booked this ocean view property. However we were given a first floor unit and told we couldn’t rely on the photos. Very clean. Comfortable bed and good water pressure in shower. Shower was warm but couldn’t get a hot shower."

"Receiving the room code on the day people travel is not good. Phones are on airplane mode. The code should be given a few days before arrival or at least make it very clear that it is received in email and text on the arrival day. Both air conditioning units blew out black stuff that was disgusting."