Southwestern Utah - Bryce Canyon 3 Stars Hotels

"You never cancelled my reservation when I called. Our flight was cancelled because of a blizzard in Milwaukee called hotel then you immediately but properties never got notified and I got stuck with a charge for both hotels along with loosing my vacation. I will never book with you again."

"Clean room, friendly staff, appreciated getting the morning breakfast bag the night before because we were heading out prior to them offering to us. "

" Very nice stay!"

"The worst experience ever. Check in was supposed to be at 3pm, at 5pm was told the room is still not ready. We had to sit in the lobby until the room was “ready” The front desk said she couldn’t even “call” us when the room was ready and we had to come back and check. She couldn’t even put us in another room, because it didn’t comp what we paid… Eventually cleaning crew said they are no longer cleaning and our room wouldn’t be ready. Front desk eventually put us in a ADA room. We asked for a bottom floor room, due to traveling with luggage and she put us on a second floor. The reasoning was it was close to an elevator. Room was dirty. Found hairs on the bed and toilet. Will attach photos! At this point , we were just happy to get a room. checked out at 8am … and no food at breakfast. No coffee, no plates….. like why even advertise it. When we checked out the elevator didn’t work and the ice machine didn’t work. What a jinx By the way we were traveling with a newborn, paid extra for the bassinet + 1 person. Couldn’t be any worse of an experience. I’ve never written a review, but this experience calls for it. "

"We stayed in the one bedroom studio with kitchen and we loved the room because the living area was spacious and room was clean. The kitchen had all the simple amenities you need. The only thing I wish we knew was that the rooms did not have AC and it was super warm 78 degrees in room but it felt hotter. We had staff turn the pilot off on fireplace too because even with it off the pilot was emitting heat and the windows don’t open all the way. There was a fan in room which was nice but when we requested for another box fan, we did not use it. It was filthy. Not sure if it was dirt or mold. The staff was nice and when we needed to request towels or help, they came quick. The other downside is if you are staying in building 2 or 3 you have to walk to building one to use the pool, coffee shop, gift shop. They are not connected. "

"This hotel is in an unbeatable location right outside Zion, making it the perfect base for getting a head start on the park trails. The surrounding mountain views are breathtaking, and the property is an incredible spot for watching the sunrise, sunset, and even stargazing at night. The highlight of our stay was definitely breakfast at Porters; it was by far the best hotel breakfast we’ve ever experienced. While the beds were very comfortable, our stay wasn't perfect, as we booked two rooms and one had a strange smell, while the other had a towel stained with makeup. Despite those housekeeping issues, the convenience and the food would still make us consider staying here again. Also there is a shuttle connection to zion right outside the hotel."

"Spacious room, clean and nicely decorated. Pool and hot tub were great, beautiful view at sunset!"