Somerset 3 Stars Hotels

"Let me preface by saying that the staff that I dealt with during my actual weekend stay were wonderful. However, today I noticed a double charge on my bank account. I called my bank who told to contact the hotel directly. This was the most aggressive and nasty customer service I’ve ever encountered from any one at any level from any business!! A man who CSA is his Michael, referred to himself as a manager spoke to me in the rudest manner and proceeded to tell me that no one else can assist me...

"The room was clean"

"Five stars!! Would definitely stay again!"

"Great hotel. Made my engagement special. Easy parking, restaurant/bar across the street is amazing, and hotel is very close to the Cliff Walk and down town Newport. Great beach views. "

"Very hip hotel , great views nice area "

"Excellent service. Very friendly and attentive staff. "

"Pool was open this time"

"Hotel is clean but casino should really go non- smoking like other casinos. "

"Mattress was too soft. Dinner had too much lime juice. Bar was expensive. Parking should be free."

"Great"

"Very clean, staff very efficient, quiet, food excellent "

"It is quiet & convenient. I would certainly stay again. "

"It suited my needs so all was fine"

"Clean and comfortable units/rooms"

"PLEACE WAS VERY NICE, CHECK IN ASSOCIATES WERE EXTREMELY FRIENDLY AND HELPFUL"

"Clean"

"The style of the hotel is warehouse looking which i like"

"My first choice when in Providence, which is often. Love the location ( Brown and RISD)..great water view too. Excellent jumping off point for the East Bay Bike Trail, a beautiful 28 mile round trip to Bristol and back. Lots of good food options in nearby Fox Point. "

"Great hotel. Large rooms, good breakfast, very clean."

"I love this hotel. I wish they had microwaves in their rooms"