We had a 4:00 check in time and arrived at exactly 4:00, but the room was not ready yet, so we walked to have a bite to eat. It was still not ready when we got back and we did not end up getting our keys until about 5:30 PM. The front desk person was very friendly and did give us a bottle of champagne for our troubles and offered late checkout, which didn’t really interest us. However, we were on a girls trip and stayed chill. We went up to check the outdoor amenities out, and the propane fireplace had burned out yet the propane was still on, so we shut that off. We later called to let them know that the fireplace was out of propane and nobody did anything about it for the duration of our stay. We didn’t have basics in our suite and the last day we were using tissue for toilet paper. I understand that they don’t clean the rooms every day, but we did ask for service on our second day because the garbages were overflowing and we needed clean towels. They did come in and take care of that, but nothing was replenished such as the toilet paper and the shampoo and conditioners in the shower. The suite was nice and worked well for our trip and the location was decent. I probably would have tried for a room closer to downtown or the wharf where there was more nightlife activity, but we were right on the beach and that was lovely. We also were not made aware that there was a continental breakfast until we overheard someone. We did end up part taking a nap and that was decent.