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Neptune, an Ash Hotel

3.5 star property
Hotel with bars, steps from Amica Mutual Pavilion

Choose dates to view prices

Located close to Rhode Island Convention Center and Amica Mutual Pavilion, Neptune, an Ash Hotel provides a coffee shop/cafe and 2 bars. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
The current price is NT$4,373
NT$5,073 total
includes taxes & fees
Jan 27 - Jan 28

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Premium bedding
Private bathroom
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Premium bedding
Private bathroom
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Bunk Beds

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Premium bedding
Private bathroom
  • 301 sq ft
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for The Mates Room, One Queen Bed

The Mates Room, One Queen Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Mates Room, One Queen Bed

7.0 out of 10
Good
(22 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Pillowtop bed
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds | Premium bedding, pillowtop beds, minibar, individually decorated

The Gang Room, Two Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Premium bedding
Private bathroom
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for The King Room, One King Bed

The King Room, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The King Room, One King Bed

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Pillowtop bed
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Guardian Suite, One King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Day bed
Premium bedding
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Providence, Neptune, an Ash Hotel is in the city center. Amica Mutual Pavilion and Providence Children's Museum are cultural highlights, and travelers looking to shop may want to visit Providence Place Mall. Rhode Island Convention Center and Johnson and Wales University are two other places to visit that come recommended. Visit our Providence travel guide
Map
122 Fountain Street, Providence, RI, 02903

What's nearby

  • Parking garage, Providence RI
    Amica Mutual Pavilion
    1 min walk - 0.1 km
  • It's a Friday night, leaving the office on way to my car, I came across this view of downtown Providence. I really like the drama in the sky, dark ominous, foreboding. And it stands in such stark contrast to the bright, well lit buildings.
    Providence Place Mall
    3 min walk - 0.3 km
  • Xavier Hall, at Johnson and Wales University, in Providence, Rho
    Johnson and Wales University
    3 min walk - 0.3 km
  • Providence Performing Arts Center showing signage
    Providence Performing Arts Center
    5 min walk - 0.4 km
  • Rhode Island Convention Center
    2 min walk - 0.2 km

Getting around

  • Providence Station
    10 min walk
  • T.F. Green Airport (PVD)
    16 min drive

Restaurants

  • Dunkin'
    3 min walk
  • Maruichi Japanese Food & Deli
    2 min walk
  • Caffe Nero
    2 min walk
  • The Stable
    2 min walk
  • Papa Gino’s
    3 min walk

About this property

Neptune, an Ash Hotel

Hotel near Amica Mutual Pavilion
Located close to Rhode Island Convention Center and Providence Place Mall, Neptune, an Ash Hotel provides a coffee shop/cafe and 2 bars. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Local cuisine breakfast (surcharge), an elevator, and a 24-hour front desk
  • Secured bicycle storage, concierge services, and luggage storage
  • ATM/banking services, smoke-free premises, and multilingual staff
  • Guest reviews say great things about the helpful staff and location
Room features
All 52 individually furnished rooms feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and minibars. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with premium channels
  • Daily housekeeping and desks

Similar properties

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Hotel Providence
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 1,000 reviews
The price is NT$3,666
NT$4,967 total
includes taxes & fees
Feb 9 - Feb 10
Hotel Providence

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 38.75 per night)
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bolt Coffee
  • The Boombox
  • The Dean Bar

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Frequently asked questions

Is Neptune, an Ash Hotel pet-friendly?

Yes, dogs are allowed at this property.

How much does it cost to stay at Neptune, an Ash Hotel?

As of 2026/1/21, prices found for a 1-night stay for 2 adults at Neptune, an Ash Hotel on 2026/1/27 start from NT$4,373, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Limited spots are available.

What time is check-in at Neptune, an Ash Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Neptune, an Ash Hotel?

Check-out is at 11:00 AM.

Where is Neptune, an Ash Hotel located?

Located in Downtown Providence, this hotel is steps from Amica Mutual Pavilion and Rhode Island Convention Center. Johnson and Wales University and Providence Place Mall are also within 5 minutes. Providence Station is 10 minutes by foot.

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Reviews

Neptune, an Ash Hotel Reviews

8.2

Very Good

8.8

Cleanliness

7.4

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 493 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 136 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

Reviews

10/10 Excellent

Nawal

Liked: Cleanliness, property conditions & facilities
nice room and very friendly and helpful staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Tramaine

Liked: Cleanliness, property conditions & facilities
The location is great
Stayed 3 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Staff and clean rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Kay was the wonder women of this hotel. I arrived sick and she sent me a tray to my room, with tea and honey. The staff were wonderful. The location and rooms were so modern and comfortable. Recommend this as best Providence stay.
Stayed 4 nights in Jan 2026

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Comfy bed, attentive staff and service. Clean and a great deal for overnight parking!
Stayed 3 nights in Nov 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean rooms
Stayed 2 nights in Oct 2025

8/10 Good

Amber

Liked: Cleanliness
Staff was very helpful. Room was clean. Location is great, close to restaurants, shops, sites, etc.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joyce

Liked: Cleanliness, amenities, property conditions & facilities
Staff is super friendly and mindful!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Chenghuan

Liked: Cleanliness, amenities, property conditions & facilities
Cozy room. Clean. Comfy beds
Stayed 1 night in Oct 2025

10/10 Excellent

Jenna

Comfy beds and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and chic rooms. Good front desk staff accommodating my requests. Would definitely stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Geary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!
Stayed 1 night in Sep 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't do breakfast we did get coffee with that was good. The 2 bars was great we had a nice time
Stayed 1 night in Oct 2025

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean rooms. The mall is very close by and a lot of restaurants walkable distance.
Stayed 5 nights in Oct 2025

10/10 Excellent

Antuanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds
Stayed 1 night in Sep 2025

8/10 Good

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, it had a historic, cozy feel. Only things would suggest for the room is a reading light next to the chair and a full length mirror behind the door.
Stayed 1 night in Oct 2025

6/10 Okay

April

Liked: Staff & service
Disliked: Amenities
The bar was not open. No long mirror in the room. No coffee in the room. Bathroom extremely small. However the staff was friendly
Stayed 8 nights in Dec 2025

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Overall good stay. There was a weird gap in between the end of the mattress and the wall which was very uncomfortable. The pillows also weren’t great. The room and space were nice though, so would come back!
Stayed 3 nights in Nov 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambience! All team members were very friendly and helpful.
Stayed 3 nights in Sep 2025

8/10 Good

Suvi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and accommodating staff, great location, great price and easy to get to and from. I’d stay again!
Stayed 3 nights in Jun 2025

10/10 Excellent

tailyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and personable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shanelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing and helpful! The free drinks were easily used in their coffee bar, and I still can’t get over how comfortable the bed was and how amazing the shower products smelled! I would absolutely stay here again if I visit Rhode Island in the future!
Stayed 2 nights in Aug 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy and nice hotel that was very easy to get around the city in. The hotel staff was very friendly and gave great recommendations for things to do in the city.
Stayed 4 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super pet friendly, staff was very helpful and friendly, and rooms were clean and cozy. The only downside was not having hot water in the showers (it wasn't freezing but definitely never got hot).
Stayed 1 night in Aug 2025