Rutledge 3 Stars Hotels

"Upon arrival, we noticed there was no water. I called the front desk to notify and I was told they knew there was no hot water but that we should have cold water. I was later informed that technician installed the pump backwards and that water should be restored soon. Water returned later that night, but not hot water for the entire weekend. I had to make arrangements to shower at a gas station during my stay. Restroom was also poorly cleaned. I found hairs in the tub and feces under the toilet seat. "

"The front desk clerk was super friendly and really welcomed us in for our stay. We will definitely be back the next time we are in Knoxville! "

"Grounds were not well kept at all. "

"Rooms could have been cleaner,staff was friendly "