Oaks 3 Stars Hotels

"When I first arrived I was greeted with an unpleasant welcome from staff. Got to the room, and the air conditioning didn’t work, No body wash was in the bathroom, and only one outlet in the room worked. The room wasn’t fully cleaned from the last guest as there was trash still left over. Not worth the money"

"The front desk staff were professional and responsive. The room was comfortable and very spacious. The housekeeping, however, did an abysmal job of cleaning the rooms. None of the trash cans had liners, we had a cracked ice bucket that was not replaced until after two days of bringing it to their attention, They repeatedly kept forgetting to provide us bars of soap as well as a full complement of bath towels. They forgot to clean our room on two different days and we had to call the front desk to have them send a housekeeping staff person to do it. We definitely will not be going there again."

"The rooms was nice and clean. My stay was perfect!"

"I messaged them that I would have a very late check in and it was easy to check in when I arrived. I wish they would put a note somewhere that the lobby is not ground level but on the 3rd floor. I understand why they do this on the elevator but there has to be a more efficient way as the room key not always was detectable specially with luggage and kids in hand. Breakfast was good but messy not enough staff cleaning up behind people and also people not cleaning up after themselves. The room itself was clean and met our expectations."