Find Historic Hotels in Phoenixville, PA

"Great location, friendly staff. "

"The hotel was just as described in the pictures. My room was wonderful very big and a good price for what I had in it. There was a fire alarm pulled and we thought that there should have been better communication with us of what was going on. But the next day Guest Service Ambassador Catheline Patrick was wonderful at our checkout with giving us information. She was very pleasant, very professional and made my group and I feel a lot better about it. She was wonderful!!!!! This was a group trip that we plan on doing yearly. I will definitely be staying there in the future when we come in for our trip. "

"Great stay!"

"Great location. Room with a view."

"The staff was spread thin with multiple conferences going on this weekend and caused poor customer service during my stay. The room I reserved was not available upon check in and I was unable to get a crib for my infant during my entire stay. "

"The ladies at the front desk were both really nice and understanding however the male had an attitude because I wanted him to find out what was all the noise above me during the day after a long drive I just wanted to sleep. He told me he didn’t know however the lady stated there were repairs going on and they’re on a deadline, she asked him to go upstairs because few people called. The noise did stop however I was so upset with him because I shouldn’t have to deal with attitude from him when I have a problem. He just didn’t want to deal with anything or had to just move to check ( he told me he was going to call security however I didn’t see not 1 security while I was there; he just wanted to dismissed me and that wasn’t going to work. If it wasn’t for his coworker asking him to go up I may have left because the noise was just too much"

"Very convenient location. It was clean initially but the cleaning people didn’t clean the room during our visit. The lights went off but the staff made an announcement and the lights were restored soon after. First day the shower was Colesbut it was good all the other days. I would stay here again because it is in the middle of everything it’s clean I felt safe there. Parking wasn’t too expensive. And besides a few little hiccups it was really nice."

"The building is beautifully kept. Staff is friendly and helpful."

"Anytime I’m spending a night in Philadelphia I book my room at this hotel. The staff is always helpful & the rooms are great. I’m looking forward to my next stay. "