內德蘭 3 星級飯店

「Staff are helpful. Floor is dirty. Decent breakfast.」

「挺好的」

「Horrible check in, extremely rude front desk agent. My family of six arrived at 4:30PM an hour and a half after check in! And we were told by this robot that all the rooms with queen beds were dirty and we would have to wait another 30 minutes to go to our room. Imagine being out all day with small children and all you want to do is get to your room and relax and then some employee who should be working for the DMV tells you yeah you're going to have to wait offers no explanation offers no...

「其实离湖有点距离，不在湖边，并看不到湖。其他都好。」

「Tried to check in no one was there for over 3 hours. When I was able to check in got a early check in charge at 3:56 pm. 4 minutes early. Have not received my deposit back yet. No one came by asking if I wanted a drink. Machines were extremely tight. Staff was not very friendly.」

「There was no check in from housekeeping to see if I needed anything. I ran out of the water. I would have liked to have more of that. The wallpaper was peeling off the wall. The vending machine on my floor was hard to use. I don't like the fact you have to pay 2.00 to take your food to the room. My trash was overflowing and since no housekeeping, it just built up. Now I did like my room on the top floor. The casino, even though I lost all my money that I use for gambling, it was nice. The...

「Super nice staff, very updated building and room, nice free breakfast, would definitely stay again」

「We've already paid in full through Expedia, but hotel have charged us again. We have to provide them with a receipt and other documents. Hopefully, they'll give us a full refund. Hotel said their computer system was updated two days ago, which is why we weren't aware of the payment made through Expedia.」