「Our group had booked 11 rooms as we were in town for a memorial service. During the 2 day stay everone of us had to go to the desk and have our room keys redone at least once and one room up to 4 times. The staff at checkout were not real helpful. I was told that I had prepaid for my room, which I don't remember doing and they were not able to give me a receipt. I also wanted to pay fir my grandsons room that he had booked and got the same response that he had prepaid so I couldn't. I have...
「Our group had booked 11 rooms as we were in town for a memorial service. During the 2 day stay everone of us had to go to the desk and have our room keys redone at least once and one room up to 4 times. The staff at checkout were not real helpful. I was told that I had prepaid for my room, which I don't remember doing and they were not able to give me a receipt. I also wanted to pay fir my grandsons room that he had booked and got the same response that he had prepaid so I couldn't. I have...
Cathy