Maple Hill 3 Stars Hotels

"The property is under renovation. The lobby and breakfast area are a bit noisy with the work. The breakfast area was lacking tables and chairs, the floor was concrete due to the cobstruction. The breakfast was still delicious, and the room was comfortable. But, had I known the property was under construction, I would have booked elsewhere. "

"The is very courteous and friendly and very helpful in what ever situation one bump on the they are willing to listen and lend a hand."

"Front desk staff was excellent. "

"I love visiting here the staff is always friendly and the breakfast is always great. The building is in need of elevator repair and the gym could use a treadmill. "

"Clean, spacious room. Kids loved the pool and game room. Best hotel breakfast hands down. We travel a great deal for kids sporting events, will definitely stay here again!"

"Yes, which is fine but I'm allergic, so not actually so great."

"Everything was great, but the wifi was a little slow on Friday night but over all was a great time"

"Room was good. Pull out mattress was disappointing. Thankfully they had an extra mattress topper for the regular beds or it would not have been usable. Lobby, exterior, and parking lot are all dated. There's nothing special about the breakfast options and fewer options than many other hotels we've stayed at. You have to be very careful in the parking lot due to potholes. The main doors are broken, so we had to use the breakfast doors immediately adjacent to the smoking chair. The sidewalk isn't smooth, so getting the luggage cart in/out was difficult between breaks in the sidewalk and the chewy parking lot. All that said, the room (what really matters) was fine and the people were nice. Unfortunately, our stay was tainted by a random $34 charge on the bill. I hadn't checked out yet and inquired at the front desk. They couldn't explain it and didn't volunteer to refund it. I had to request the refund. The refund was immediately processed, but the person at the desk had no explanation for the charge and that's suspicious. She thought it was an incidental hold, but that amount is $31 and this was $34. I also saw the $31 as pending, this was not an incidental hold. She confirmed it wasn't a late checkout fee because they don't charge for that & our Marriott status allows for late checkouts. The line item name on the bill didn't explain the charge. I'm glad I saw it before I left, but trust was hurt."