達拉斯 3 星級飯店

「Staff member at the front desk greeted me with the biggest smile and hello. Very personable, pleasant and provided information about the property without me having to ask any questions. Upon leaving the property I had a minor issue with my exit card, and of course she rectified the issue immediately. As I drove out of the garage, she was standing there waving goodbye and making sure I was ok. OMG! Incredible customer service!!!!! Thank you soooooooo much Alicia! 🤗🙂💐」

「Clean room」

「Only one of the three elevators was running at any point during my stay. The fitness center was being redone and not open. Trash facility. 」

「Fun vibes, free drinks. 」

「this property went well beyond my expectations. The staff was friendly, the rooms were so nice and the price was even better. I would definitely be staying there every time I come to Charlotte.」

「Room was clean, comfortable, and spacious.」

「If you're not familiar with the property and the maze of one-way streets in Charlotte it's a real bear to get into the place, especially after driving for 4 hours in the rain at night. The staff was very pleasant and the room was spacious and clean. The bed very comfortable although it was very difficult finding extra pillows. They advertise it they have a restaurant open 24/7 with the implication that there's room service but there is not. You can order from a limited item menu and then you...

「Staff was nice. We were comfortable and breakfast was tasty. Thanks.」

「The shower didn’t work and there were no Kleenex or coffee cups in the room.」

「One towel only -- is there a shortage?! No hair dryer -- "people take them!" where does this leave the next guest!」