Cheshire 3 Stars Hotels

"The staff at the front desk was welcoming, the room was very nice. We enjoyed our stay. HOWEVER - on the day we were to arrive there was a major blizzard. There was no safe way to drive from the Boston area to Pittsfield. I called the hotel 2 days before to say that we would be arriving a day after our reservation. We had purchased cancellation insurance. When we arrived a day late I asked the front desk about a refund. They told me to call Expedia, which I did. Expedia tried to reach the hotel and was unable to do so. They referred me back to the the manager. It is now a week later and after several calls to the hotel, the manager never returned my call. I find this unacceptable."

"For the price, is a good property. Convenient for our purposes. While not up to more modern standards, it is reasonably furnished. Location is a bit noisy due to traffic and trains. Limited decent food options."

"Loved the pool and the spacious room. We'll definitely return."

"Fair. Pool was closed. Everything under construction. Poor location."

"Room was spotless, staff was very kind!"

"Room spotless and comfortable Staff friendly and helpful Pool warm and great hot tub on below zero day"

"I had not visited the Ponds for 30 years. It has not gracefully aged. Condo unit has not been updated since it was built in the early 70s and it shows. Drafty and slightly damaged doors, slow drains in the bathrooms, furniture and rugs that show damage and age, and a clubhouse in need of updating. Front desk staff not very friendly or useful, odd because they don’t have a lot of foot traffic this time of the season. There are other similar facilities in the area that might be worth exploring versus this tired old place."