Bancroft 3 Stars Hotels

"The bar staff was very attentive and friendly. The front desk staff was great as well, I did wake up with a migraine and went down to the front desk inquiring on purchasing some advil or tylenol and unfortunately they were out, no fault of their own, and directed me to the nearest gas station a few blocks away. My mattress had a large dent across the width of the bed right at mid-back level. I had already unpacked and gotten organized before I noticed it so I did not ask about changing rooms (room 726) though I'm sure had I brought it up the staff would have done what they could. "

"The location was great. The front desk clerk and a couple of the housekeepers was wonderful and friendly. What I didn’t like is that my room smelled like a wet dog. And the continental breakfast area was very unkept while service was going. I went down there at 9 AM. Most of everything was gone and it was dirty."

"The staff is great, food ok, rooms are old and need to be upgraded. Good value for the price "

"It was clean and close to the sights I wanted to visit"

"Our 6-night stay in Louisville was as comfortable and enjoyable as any hotel could be. The staff was very helpful from the moment we arrived to our checkout. The breakfast each day was very good, and the accommodations were clean, comfortable and inviting. If we are ever in Louisville again, we will definitely choose Townplace Suites Marriott Downtown!"

"Breakfast had great variety . Parking was convenient "