Ovalo 2 Stars Hotels

"This was the worst hotel experience of my life. i booked the room through expedia and upon check in i was given the wrong room. i got a room with one queen, non smoking. they put me in a room with two twin beds. when i asked for my room to be corrected they put me in a smoking room. the room was also filthy, the bathroom clearly hadn’t been cleaned. there was pee all over the toilet seat and the toilet paper was obviously never changed. i have asthma and cannot stay in a room that’s been smoked in. when i went back to the front desk to ask for a refund, the manager said he couldn’t do anything because the room was booked thru expedia. i called expedia for help, and they called the manager and informed me that the manager was refusing to refund me. i had to just give up and check out and find a different hotel, without receiving any of my money. "

"Ok, but needs improvement."

"Sucio apestoso sábanas sin lavar "

"Oy. I'm curious to know what hotel this used to be! My husband thinks there used to be a pool in the GINORMOUS atrium. The guy who checked us in was super nice. But man.... This place is in rough shape. Graffiti on our door to newspaper stuffed in the cracks to the door to the adjoining room. One towel to share between my husband and myself...one pillow per bed. But, the had a hairdryer that worked great and the mini fridge kept our drinks cold. "

"room was sufficient "