「The property was well maintained, the staff and amenities were second to none. I have stayed in allegedly top notch hotels, and I can say my stay equaled those hotels.」
「This is by far the WORST experience I’ve ever had at a hotel. We came into town for a military graduation, expecting a comfortable and stress-free stay, and unfortunately, that was far from what we experienced.
For starters, there is no in-person assistance readily available. Instead, you’re expected to communicate with someone named Paul through a screen. If you need actual assistance, you have to repeatedly request it—and even then, getting someone on the phone is nearly impossible. We had to...
「I requested to move rooms after the first room had fuzzy mold and the desk was sticky from the last person who had stayed there. The next room had cockroaches, like large ones… I didn’t end up staying here and I wouldn’t recommend you do either」